E&E Media Services LLC ("we," "us," or "our") operates the website eemediaservices.com. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information. By using our website, you agree to the practices described in this policy.
This policy is designed to comply with the California Online Privacy Protection Act (CalOPPA), the Minnesota Consumer Data Privacy Act (MCDPA), and applicable provisions of the General Data Protection Regulation (GDPR) where relevant.
1. Information We Collect
We collect information in two ways: information you provide directly and information collected automatically.
Information You Provide
When you submit our contact form, we collect:
- Your name
- Your email address
- Your service interest (if selected)
- Your message
We only collect this information when you voluntarily submit it. We process this data on the legal basis of legitimate interest (responding to your inquiry) and, where applicable, your consent.
Information Collected Automatically
We use Google Analytics to collect usage data about how visitors interact with our website. This includes:
- IP address (anonymized where required by law)
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referral source (how you found our website)
- General geographic location (city/region level, not precise location)
Rate Limiting
To prevent abuse of our contact form, we temporarily store a hashed version of your IP address for up to 60 seconds after a form submission. This data is not linked to any personal information and is automatically deleted.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Respond to inquiries. When you submit the contact form, we use your name and email to reply to your message and discuss your project.
- Improve our website. Analytics data helps us understand which pages are most useful, identify technical issues, and make our website better for visitors.
- Analyze traffic patterns. We review aggregate data to understand how people find and use our website, which helps us make informed decisions about content and design.
We do not sell, trade, or rent your personal information to any third party. We do not use your information for automated decision-making or profiling.
3. Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors use our website. Google Analytics uses cookies (small text files stored on your device) to collect information about your visit. This information is transmitted to and stored by Google on servers in the United States.
Google may use this data to contextualize and personalize ads within its own advertising network. Google's use of the collected data is governed by the Google Privacy Policy.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
4. Cookies
Our website uses the following cookies:
Google Analytics Cookies
- _ga — Distinguishes unique visitors. Expires after 2 years.
- _gid — Distinguishes unique visitors. Expires after 24 hours.
- _gat — Limits the rate of data collection on high-traffic sites. Expires after 1 minute.
WordPress Cookies
- Session cookies — WordPress may set session cookies for site functionality. These are temporary and are deleted when you close your browser.
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete cookies that have already been set. Note that disabling cookies may affect the functionality of some websites.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We share information only in the following limited circumstances:
- Google Analytics. Website usage data is shared with Google as described above for analytics purposes.
- Email service provider. Contact form submissions are delivered through our email service provider so we can receive and respond to your messages.
- Hosting provider. Our website is hosted by a third-party provider that may process server-level data (IP addresses, access logs) as part of delivering the website to your browser.
- Third-party software tools. In the course of providing our services, we may use third-party software platforms for project management, communication, design, development, content generation, and other business operations. Information you provide to us may be processed by these tools as part of our workflow. We select tools with appropriate privacy and security practices, but their use of data is governed by their own privacy policies. We do not sell your data to these providers, and we use them solely to deliver and improve our services.
- Legal requirements. We may disclose your information if required by law, such as in response to a court order or legal process.
We do not share your information with any other third parties for marketing or advertising purposes.
6. Data Retention
- Contact form submissions. We retain contact form data for as long as necessary to respond to your inquiry and for our legitimate business purposes, such as maintaining records of client communications. You may request deletion at any time.
- Google Analytics data. Data retention is governed by Google Analytics retention settings. By default, user-level and event-level data is retained for 14 months before being automatically deleted.
- Server logs. Standard server access logs are retained for up to 90 days and then automatically deleted.
7. Your Rights
You have the following rights regarding your personal information:
- Access. You may request a copy of the personal information we hold about you.
- Correction. You may request that we correct any inaccurate personal information.
- Deletion. You may request that we delete your personal information from our records.
- Opt out of analytics. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on or by adjusting your browser's cookie settings.
To exercise any of these rights, contact us at contact@eemediaservices.com. We will respond to your request within 30 days.
8. Do Not Track and Global Privacy Control
Do Not Track (DNT). California law requires us to disclose how we respond to "Do Not Track" browser signals. At this time, our website does not respond to DNT signals. Google Analytics may continue to collect data regardless of DNT settings, but you can opt out using the methods described in Section 7.
Global Privacy Control (GPC). We honor Global Privacy Control signals as required by the Minnesota Consumer Data Privacy Act. If your browser sends a GPC signal, we will treat it as a valid opt-out request for analytics tracking.
9. California Residents
If you are a California resident, you have additional rights under the California Online Privacy Protection Act (CalOPPA).
Third-Party Tracking. Google Analytics is the only third-party service that may track your activity on our website. We do not allow any other third-party tracking for advertising or behavioral targeting purposes.
Your California Privacy Rights. California residents may request information about the categories of personal information we have shared with third parties for their direct marketing purposes. As stated in this policy, we do not share personal information with third parties for their marketing purposes.
10. Minnesota Residents
The Minnesota Consumer Data Privacy Act (MCDPA), effective July 31, 2025, provides Minnesota residents with certain rights over their personal data. As a small business as defined by the U.S. Small Business Administration, E&E Media Services LLC is generally exempt from most MCDPA requirements. However, we are committed to responsible data handling regardless of exemption status.
We do not sell any consumer personal data, including sensitive data. We honor Global Privacy Control signals from Minnesota residents. If you are a Minnesota resident and have questions about how we handle your data, contact us using the information in Section 15.
11. European Visitors (GDPR)
If you are visiting from the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing under certain conditions
- Right to data portability in a machine-readable format
- Right to object to processing based on legitimate interests
- Right to withdraw consent at any time where processing is based on consent
Our legal bases for processing personal data are: consent (contact form submissions and cookie consent), legitimate interest (website analytics and abuse prevention), and contractual necessity (client project work).
Note: Our fonts are self-hosted and do not transmit data to third-party servers. Google Analytics is the only service that may transfer data to servers outside the EEA.
To exercise your rights, contact us at contact@eemediaservices.com.
12. Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@eemediaservices.com and we will delete that information promptly.
13. Data Security
We take reasonable measures to protect the personal information you provide to us. Our website uses HTTPS encryption to secure data in transit. Contact form submissions are transmitted over encrypted connections and processed by our email service provider. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
14. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page and, for material changes, post a notice on our website for 30 days. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
15. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: contact@eemediaservices.com
- Mail: E&E Media Services LLC, PO Box 6055, Collegeville, MN 56321