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Ongoing Support & Growth

Website maintenance and support plans

Your site does not stop working when it launches, and neither do we.

Launching a website is not the finish line. It is the starting point. Your site needs regular updates, security patches, performance monitoring, and fresh content to stay effective. Without maintenance, even the best-built website will eventually slow down, fall behind on security, and lose ground in search rankings. That is where our ongoing support plans come in.

At E&E Media Services, we offer monthly maintenance plans designed for small businesses in Central Minnesota who want to keep their website running smoothly without having to think about it. Whether you need someone to handle WordPress updates and security patches, or you want a more involved partnership that includes content updates, strategy sessions, and performance optimization, we have a plan that fits.

Our support plans start at $200 per month. That covers the essentials: WordPress core and plugin updates, daily backups, uptime monitoring, security scanning, and basic content changes. For businesses that want more hands-on involvement, our growth-focused plans include monthly content updates, quarterly strategy sessions, analytics reviews, and priority response times. Many of our web design clients in St. Cloud, Collegeville, and surrounding areas transition into a support plan after launch to keep the momentum going.

Deliverables

What our support plans include

WordPress updates and security patches

We keep your WordPress core, theme, and plugins updated and patched. Every update is tested to make sure nothing breaks. If something does, we fix it immediately.

Daily backups and uptime monitoring

Your site is backed up daily, and we monitor uptime around the clock. If your site goes down, we know about it and respond before you even notice.

Content updates on request

Need to swap out a photo, update your hours, add a new team member, or post a blog article? Send us an email and we take care of it. No ticketing system, no runaround.

Performance monitoring and optimization

We track your site speed, Core Web Vitals, and overall performance metrics. When something needs attention, we handle it proactively.

Quarterly strategy sessions

Available on our growth plans. We review your analytics, discuss what is working, identify new opportunities, and plan the next quarter of content and improvements.

Priority support and response times

Support plan clients get priority access. Routine requests are handled within one business day. Urgent issues like downtime or security concerns are addressed immediately.

How It Works

Our process

Choose your plan

We review your needs and recommend a maintenance or growth plan that matches your budget and goals.

Onboarding

We set up monitoring, backups, and analytics tracking. We do a full health check on your site and fix any existing issues.

Monthly maintenance

We handle updates, security, backups, and any content changes you request throughout the month.

Review and grow

We send monthly reports and hold quarterly strategy sessions to make sure your site keeps improving.

FAQ

Common questions

What does a maintenance plan include?

Every plan includes WordPress core and plugin updates, daily backups, uptime monitoring, security scanning, and basic content changes. Growth plans add monthly content updates, quarterly strategy sessions, analytics reviews, and priority response times.

How much does ongoing support cost?

Our maintenance plans start at $200 per month. The exact price depends on the level of service you need. Businesses that want content creation, SEO monitoring, and quarterly strategy sessions will be on a higher tier. We will recommend the right fit during a free consultation.

Do I need a maintenance plan?

If your website is important to your business, yes. WordPress sites need regular updates for security and performance. Without maintenance, plugins fall out of date, vulnerabilities pile up, and your site gradually slows down. A maintenance plan protects your investment and keeps things running.

Can you manage my hosting?

Yes. We offer managed hosting as part of our support plans. We handle server configuration, SSL certificates, email setup, and any hosting-related issues so you do not have to deal with it. We can also work with your existing host if you prefer.

Got a project in mind?

Tell us what you need. We'll follow up within 24 hours.

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